Managed Services

Dolphin Solutions Managed Services

TTC – TotalCare Maintenance Service

TotalCare is Dolphin's flagship IT solution. It is a full service IT management package where Dolphin manages all aspects of your IT system and employs an integrated, customised, fully managed package. TotalCare provides you with your own dedicated engineer, sales and account staff to ensure all aspects of your IT needs are looked after. This complete package is an ideal fit for fast-paced, professional service providers such as medical, accounting, and legal firms - which may not possess the time or specific expertise needed to run a sophisticated IT system. TotalCare allows you to focus solely on your core business.

The TotalCare package provides your business with:

  • Proactive and preventative maintenance
  • Remote Helpdesk Support
  • On-site support
  • 24x7 End User Support
  • 24x7 Total Monitoring
  • Emergency loan equipment
  • Annual Technology Reviews
  • Service Level Agreement (SLA) to suit your business

Total Monitoring - 24x7 Total Monitoring

TotalCare is Dolphin's flagship IT solution. It is a full service IT management package where Dolphin manages all aspects of your IT system and employs an integrated, customised, fully managed package. TotalCare provides you with your own dedicated engineer, sales and account staff to ensure all aspects of your IT needs are looked after. This complete package is an ideal fit for fast-paced, professional service providers such as medical, accounting, and legal firms - which may not possess the time or specific expertise needed to run a sophisticated IT system. TotalCare allows you to focus solely on your core business.

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Manage5

Are you a small business that needs a cost effective IT support package without being locked into a contract? Manage5 is Dolphin’s IT solution designed for you. Manage5 is a pre-paid service that provides you with access to Dolphin’s IT Helpdesk and expertise when you need it the most while allowing you to easily manage your IT spending.

You will get:

  • Remote support
  • On-site support
  • 6 months to use the service
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General IT / IT Security Consultation

Unable to spare the time or have the knowhow to plan out the IT requirements for your business? Why not let us handle that for you? Partner with the major IT vendors, our team of specialists will come to audit your setup, understand your requirements, research and recommend the solution for you.
Our recommended solutions not only cover your general IT requirements; we also specialise in IT security to ensure the best defence is implemented from unauthorised access to your data and information.
Contact our friendly team to discuss your needs today.

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Business WiFi Solutions

At Dolphin we can tailor a business grade WiFi solution to your business. Our experienced engineers take into account the numbers of users, usage patterns, physical location, office layout and security needs to create a complete solution for you.
We will conduct an obligation free on-premises site survey to assess your office layout and wall structure to design a system that provides excellent wireless signal strength and speeds to all your users.
Contact our friendly team to discuss your needs today.

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PARTNERSHIPS & PLATFORMS WE IMPLEMENT

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